Finding the best car rental company can be a challenge. Car hire companies have a lot of heady and complex terminology that can make renting a car confusing, especially when it comes to insurance and their reward programs.
Most of the car rental companies are in more than one country or continent. Therefore, the issues associated with car renting are no different in Spain. It is against this backdrop that this article compared car rental companies in Spain according to overall rating, customer service, insurance, pick-up speed, drop-off speed, car cleanliness, car condition and booking process.
Several car rental companies in Spain were studied and only ten were selected, which are the top ten according to customers’ rating. This rating was done in descending order from highest to the lowest according to Google reviews.
#1 – MALCO RENT A CAR 🏆
Yes, there is a Car Rental Company in Spain that has 5 of 5 ⭐ on Google, This is Malco Rent a Car. Malco is a local company located in Villarreal, Castellón Castellon Airport, and Valencia Airport.
Do you want to know their secret? Easy… Excellent customer service, they are not the cheapest car rental in the area, but their policy is no hidden costs, all-risk insurance within the price. No nightmares!!!
We are not going to write more about them, just read some customer opinios on google:
Highly recommended to anyone who is traveling to Castellon. Contact is easy, payment without hidden costs and very professional service made our trip pleasant. Big thank you to Blanca Sanchez for your customer service! We coming back to you soon!
It’s one of the best rental companies, I’ve ever used. They include Zero Excess by default. The service is truly amazing and super-fast. When I saw the queue after arrival, I thought I’ll be waiting 1/2 hour – but it was a few minutes only. I wish every rental company be like this.
Great service! Booking was very easy, no prepaid needed, everything was very good – took me just 5 minutes to take the car, the woman at the desk was very, very friendly!
The car was clean and new, and the check out was fast. Deposit was back in my account in just one day.
I would definitely use this company again, and recommend it to my friends!
#2 – COYS RENT A CAR 🥈
With 4.9 overall rating out of 5 on Google, Coys Rent a car, that is a local company offering cars for rent in Torrevieja and Alicante airport, emerged the highest. According to customers, this company uses fairly new cars that are very clean and reliable with easy booking process. They also keep all customers’ details and so, with a quick email in advance and a credit card at the airport, a hire is done.
Coys also offers good hospital support in case of any accident. It maintains a good price, quality cars and good customer service. The pick-up at the airport is rapid with a rep that’s always on standby to escort customers to the car and explain everything to them. There’s also a clear instruction for returning the car which is given to the customers. There’s honest service – whatsoever price quoted is what one pays – no hidden charges. Booking online is very straight forward.
#3 – HELLE HOLLIS CAR RENTAL 🥉
The second highest car renting company in Spain is Helle Hollis with an overall rating of 4.8 on Google. Helle Hollis car rental is a local company based in Malaga Airport in southern Spain and provides car rental in Malaga, and throughout the Costa del Sol.
It offers excellent services with nice and reliable cars. There are competitive prices, good customer service, great cars and no hidden costs. The cars are all clean and less than 12months old. Booking process is easy and website is simple and effective to use. Timely and peaceful return of deposits
#4 – LIBRA RENT A CAR
With 4.7 overall rating on Google, Libra Rent a Car is a local company located in Fuengirola (Málaga) and emerged the third highest car rental company in Spain. Its standout qualities include: excellent service and good cars, good price level, very professional customer service agents.
In addition to its stellar services, Libra Rent a Car has some drawbacks which include: incoherent insurance and fuel policy, a bit of hidden costs and somewhat expensive services
#5 – ALL-IN CAR HIRE 🔝
With 4.6 overall rating from customers on Google, Located also in Malaga, All-in Car Hire is thought to be the fourth highest car rental company in Spain.
Its stellar qualities that customers outlined included: approachable and easy going staff, good cars, good prices, fast and perfect service. The document signing process is quick and easy. The car can be picked straight away – no queues.
The drawbacks recorded in All-in Car Hire included: communication gap, hidden charges.
#6 – CENTUARO CAR HIRE 🔝
With an overall rating of 4.4 on Google, Centuaro Car Hire is deemed to be the fifth highest car rental company in Spain. It’s been proven to have good service, great quality for a small price with members of staff who have a good command of English language. There’s a good booking process on their website. The cars are practically new and clean. The registration is straight forward and quick. There is efficient and friendly staff, no hidden costs.
Some of the drawbacks include: late pick-up when busy, there’s no “first come, first serve” process, lack of buses, excessive queues from transfer to off airport site, terrible customer service, and most times, cars are supplied half full of fuel.
#7 – VICTORIA CAR HIRE 🔝
Victoria Car Hire is a local company based in Calpe, Alicante, and offers pick up and drop off in Alicante Airport, and also in Valencia Airport. It comes the 6th in the ranking with an overall rating of 4.2 from Google reviews. It offers incredible service; clean cars in very good condition and car care. The members of staff are competent and helpful
Some of the limitations are: hidden extra charges, failure in fulfillment of promises. Price of fuel is tripled sometimes. Some staff are rude and unfriendly, out of office costs may apply sometimes.
#8 – MALAGA AIRPORT CAR HIRE 🔝
From Google reviews, Malaga Airport Care Hire recorded an overall rating of 4.1 from customers.
Some of the aces Malaga Airport Car Hire holds are: a rep that’s always present in the arrivals’ hall to direct customers to their shuttle buses outside, very efficient and pleasant staff, a quick refund of credit card, a great service at good price, very good customer service and unbeatable price quality.
Like some of the car rental companies, Malaga Airport Car Hire also has its drawbacks. These drawbacks include: a decline in the efficiency of their customer service, a breach of contract – a car is booked but another car with a different specification and standard is made available. People wait longer than necessary before their car is delivered to them and sometimes, there are damaged vehicles.
#9 – ENTERPRISE 🔝
With an overall rating of 4.0 from customers on Google, Enterprise Car Rental Company is the eight highest in Spain. It offers excellent service, excellent price, great check in and return, very courteous, new and clean cars.
The limitations involve: time mismanagement. In some cases, what’s booked is not what is delivered. Not too good for “book in advance”, expensive with daily insurance. Not enough staff to cope with customers.
#10 – OK RENT A CAR 🔝
With an overall rating of 3.7, Ok Rent a Car occupies the tenth highest position among Car Rental Companies in Spain. Its advantages include: nice members of staff and service, good customer service, cars are in good condition, supportive and customer oriented staff and timely arrival of shuttle.
The drawbacks include: many waiting hours, they’re hard to contact – whether via calls or emails, extra mileage and extra charges for insurance. Difficulty in locating return depot, delay in response to complaints from customers and cars full of scratches.
Having dutifully compared the Ten Top Car Rental companies in Spain, insights to as many travellers that might be visiting Spain any time soon on how to wisely choose the very Car Rental Company that will serve their purpose have been well provided. This is a helpful guide to travellers to avoid frustrating issues related to getting a satisfactory service from a Car Rental Company. By this, both regular and intending Spain visitors are informed, educated and instructed. Regrettable choices will also be avoided.
We hope you liked this article. Now you can continue reading our article about the differences between Avis, Budget, Hertz, Europcar, Payless, Sixt, Thrifty, Dollar, Alamo, National and more, or, our article about the Best Car Rental companies in Europe use our search engine below to book your car.